"Customer Relations & Experience"
Target Audience:
- Service Management – Building Service Quality
This course will first introduce you to service quality and teach you how to achieve customer satisfaction, then costs and measures of service quality, learn the right approach to service recovery, and study the tools that you can use to analyze and address service quality problems.
Click here for the Alison.com Course - Business Communication - Developing Effective Business Presentation Skills
This online business presentation skills course focuses on helping you to develop effective business presentation skills. Although many business professionals lack self-confidence when it comes to making presentations, these skills can be learned over time. This course will teach you how to effectively prepare for a presentation, develop the skills needed to engage and persuade an audience, and gain the confidence to speak in front of people.
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- Unique Time Management – Unique Time Management Strategies
This online time management course teaches a range of excellent time management techniques to improve your quality of life and advance your goals. You'll study the key concepts of time management and learn about cutting edge techniques to reduce your stress, save your time, make more money, and grow your business faster. You will learn how to speed up repetitive tasks, and take advantage of normally wasted time. This course also shows you how to use time management tools and strategies that can save years on your life – you’ll learn how to use a secret trick that can get you 25% of your time back in just one day!
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- Winning With Communication – Master Your Communication Skills Course Outline
This online communication course will help you to vastly improve your communication skills. You will study the foundational principles of communication and learn how they can help you make a connection with people. Transforming your communication skills will transform your life. With this course, you will be able to improve the way you deliver your thoughts to enjoy better careers and relationships as well as achieve more success!